Thursday, August 13, 2009

Sony is Giving Warranty to Vaio Laptop Users for Nvidia graphics chips Problem

It is late but it is much better than ever that Sony is going to produce some kind of a special support and extended warranty to the laptop users who bought Vaio Laptops with Nvidia graphics chips. Of course, it is not a problem from Sony but this problem originated from Nvidia. Other laptop manufacturers such as HP, Dell and Apple address the problem much earlier. So, Sunday should have also directed the earlier too. Still, it is nice to see that the company is taking the appropriate action at last.

I am quoting from Sony Support:

In July 2008, NVIDIA announced that some notebook computers with NVIDIA graphic processors manufactured with a certain material set were failing in the field at a higher than normal rate. Since that announcement, Sony, in cooperation with NVIDIA, has been looking into any possible effect to VAIO® notebooks with NVIDIA graphic processors. Until recently we had not identified any VAIO models that were affected by this issue.

However, after closely monitoring the situation, Sony has now determined that a very small percentage of VAIO computers with the NVIDIA graphics chips may experience this issue. These PCs may exhibit distorted video, duplicate images or a blank screen due to a failure of the NVIDIA graphics chip.

Applicable Models

This issue only applies to the versions of these VAIO® computer models that came with a NVIDIA® graphics chip:

VGN-AR1xx, VGN-AR2xx, VGN-AR3xx

VGN-FZ1xx, VGN-FZ2xx, VGN-FZ3xx, VGN-FZ4xx

VGC-LT1xx, VGC-LT2xx

You can go to Sony Support Website for more information. Hopefully, the consumers will be happy and they will get good support about this problem.

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